Long Term Care Resident Tracking

In the event of an MCI, the Resident Tracking module gives organizations the ability to enter patient data. The application is HIPPA compliant and strict permissions are inforced to prevent users from accessing Protected Health Information.

Related to the Resident Tracking module is the Family Assistance Center (FAC) module. The FAC allows the public the locate family members. 2-1-1 Virginia is setup to receive calls and search for patients and residents based on a script.


  • User access is assigned by organization contact(s)
  • Permissions to limit user access to Input or View only
  • Ability to receive patient data from mobile triage hand-held devices
  • Ability to transfer residents to other facilities
  • Ability for the Resident Transfer Officer to input and view patient data for any organization in their region
  • Resident data may be updated by users with Input permission. All resident updates are stored as transactions and may be viewed from the resident detail page.
  • Resident data is available for Family Assistance Center (FAC)
  • Application tracks all user searches and page views
  • HIPPA compliant, strict permissions for Protected Health Information (PHI) and De-Identified Data (DID)
  • Database encryption of all PHI data